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Nathan Siswanto

Nathan Siswanto

Customer Success Manager

Los Angeles, California
Employed Available
Knowledgeable Customer Success Manager with strong product intuition, technical drive, and a keen interest in helping clients solve technical problems. Skilled at providing exceptional client service and driving team success.

Background in Enterprise Service, SasS, E-commerce, On-Demand Delivery, Telehealth, Mobile Apps.
  • Collected direct user feedback and communicated suggestions to Product and Engineering, resulting in 10 iterations of the native Swim app.
  • Understood the needs and pain points of various companies showing interest in Swim, developing the relationships with them for future partnerships.
Company Description
Swim is a social messaging app that enables group communication through simplified, automated privacy and distribution of conversations.